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Takapuna office closure | Takapuna office closure. The Takapuna office is relocating to a new address so will be closed from 22 November 4pm to 26 November 4pm. From 27 November you can find the new office at: 74 Taharoto Road Smales Farm, One NZ Building, Takapuna.

Some services unavailable 23 - 24 November | myIR, gateway services and our self-service phone line will not be available from 3pm Saturday 23 November to 9am Sunday 24 November while we do planned system testing. This will not affect any tax entitlements or payments scheduled during this time.

If we disagree with a return you've filed, we can start the disputes process. This is called a Commissioner-initiated dispute.

The disputes process is designed to resolve disagreements as quickly as possible by: 

  • identifying all issues early
  • full disclosure of the facts and evidence
  • consultation between us. 

Find out about Commissioner-initiated disputes

Watch a video on Commissioner-initiated disputes

How the Commissioner-initiated disputes process works

Do you need professional advice?

We recommend that you get independent advice from an accountant or other professional tax advisor if you want to go ahead with your dispute. This is especially important if complex issues are involved. 

Because of the nature of the disputes process, we cannot fill in or draft any notices or forms on your behalf. However, we can help by explaining things like the forms you need and time limits that apply, or by referring you to our booklets and guides on the disputes process.

Your rights and responsibilities

Your rights and responsibilities throughout the Commissioner-initiated disputes resolutions process are outlined in Standard Practice Statement 23/01. 

http://www.taxtechnical.ird.govt.nz/standard-practice-statements/disputes/sps-23-01

Last updated: 26 Jun 2023
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