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Takapuna office closure | Takapuna office closure. The Takapuna office is relocating to a new address so will be closed from 22 November 4pm to 26 November 4pm. From 27 November you can find the new office at: 74 Taharoto Road Smales Farm, One NZ Building, Takapuna.

Some services unavailable 23 - 24 November | myIR, gateway services and our self-service phone line will not be available from 3pm Saturday 23 November to 9am Sunday 24 November while we do planned system testing. This will not affect any tax entitlements or payments scheduled during this time.

While we are New Zealand’s revenue agency, administering social policies is a significant part of our work.

We want to get social policy payments right for our customers so they can come through difficult economic times and thrive. 

Read about what we’ve done this year to:

  • support 340,000 families with Working for Families payments
  • prepare for the ‘pass-on’ of child support to an estimated 42,000 sole parent beneficiaries
  • deliver Cost of Living Payments to 1.7 million New Zealanders 
  • speedily process the KiwiSaver contributions of 3.3 million members to start earning investment returns. 
Last updated: 18 Dec 2023
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