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Planned system outage | Our online services (including myIR and submitting information using software providers) will be unavailable from 6pm Friday 14 to approximately 4pm Sunday 16 March while we complete some system upgrades. The outage will not affect any saved drafts or web requests in myIR, our website, general tools and calculators. We apologise for any inconvenience this causes.

Hamilton (Home Straight) public counter is temporarily closed | Our Hamilton Public Counter will be closed from Monday 3 March 2025 and re-opens on Monday 17 March 2025. For anything urgent, you can call our contact centre.

While we are New Zealand’s revenue agency, administering social policies is a significant part of our work.

We want to get social policy payments right for our customers so they can come through difficult economic times and thrive. 

Read about what we’ve done this year to:

  • support 340,000 families with Working for Families payments
  • prepare for the ‘pass-on’ of child support to an estimated 42,000 sole parent beneficiaries
  • deliver Cost of Living Payments to 1.7 million New Zealanders 
  • speedily process the KiwiSaver contributions of 3.3 million members to start earning investment returns. 
Last updated: 18 Dec 2023
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