To better understand the tax compliance costs of small and medium enterprises (SME), we have undertaken research designed to produce a vast array of compliance cost-related information.
Small and medium enterprises compliance cost reports
Previous reports in the series can be found below under ‘Other reports’.
2024 SME tax compliance cost report
The 2024 SME tax compliance cost report outlines the results from a survey of 5,348 small businesses done in April and May 2024.
The median time that businesses spent in-house on tax compliance decreased from 36 hours in 2021 to 32 hours in 2024. Following the introduction of payday filing in 2019, businesses reported PAYE to be the most time-intensive tax type in the 2021 survey and this remains the case for the 2024 survey.
Use of online tools and services continued to grow in 2024 with more than half of businesses now managing accounts or processing wages online. Increased compatibility between Inland Revenue’s digital ecosystem and accounting software and, improvements to myIR are making it easier and quicker for businesses to meet their compliance obligations.
2021 SME tax compliance cost report
The 2021 SME tax compliance cost report outlines the results from a survey of 14,063 small business done in April to June 2021.
A significant change to the tax system occurred when payday filing became mandatory for all employers in April 2019. There has been some increase in compliance times since 2018 but overall, annual compliance time is lower than 2013. While the COVID-19 pandemic has had a negative effect on cashflow and trading conditions for some, most small businesses believe the ease of meeting their tax responsibilities is the same as a year ago and the time involved is acceptable.
Improvements to the digital experience when dealing with Inland Revenue are continuing to be noticed and match the trend of more businesses adopting software and online services that support their business operations.
2018 SME tax compliance cost report
The 2018 SME tax compliance cost report outlines the results from a survey of 6,003 small business done in September to October 2018. It shows the amount of time that small businesses spend on their taxes is the same as 2016, but costs have risen. Stress is a little higher and some businesses are struggling with changes to regulations or processes, but many are finding improvements made to Inland Revenue’s website and digital services are making things easier.
2016 SME tax compliance cost report
This report outlines the results from a survey of 4,028 small businesses about the time and cost of doing business taxes.
2014 SME tax compliance cost report
This report outlines the results of a qualitative study that was undertaken with small and medium enterprises (SMEs) to identify practical ideas that would help reduce their effort and stress in dealing with Inland Revenue.
2013 SME tax compliance cost report
This report outlines the results from a survey of 1,206 small business done between November 2013 and January 2014.
2004 SME tax compliance cost report
This report compares the results of the 2013 survey with the 2004 survey of small business compliance costs.