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Takapuna office closure | Takapuna office closure. The Takapuna office is relocating to a new address so will be closed from 22 November 4pm to 26 November 4pm. From 27 November you can find the new office at: 74 Taharoto Road Smales Farm, One NZ Building, Takapuna.

Use this form to apply to have the liable parent's exemption from child support reviewed. Only the receiving person can apply for an exemption review.

You'll need to be able to show the liable parent's exemption from child support did not consider either:

  • income
  • earning capacity
  • property
  • financial resources.

Before you start

You'll need to state the:

  • years you want reviewed
  • financial information you have about the liable parent. 

With the future hearing, decide whether you want to:

  • attend
  • bring a support person
  • have a representative in your place.

In myIR, select 'More...' on the Child support - Receiving carer account panel

Select 'Apply for a child support review'

If a liable parent has an exemption in place, the exemption review will show as an option for you to choose.

Complete the details and submit

Log in to myIR

You can also fill in the Application for an exemption review - IR472 form.

Check you've included your correct information and any documents we need. Sign the form and send your documents to us at:

Child Support
PO Box 39010
Wellington Mail Centre
Lower Hutt 5045

Child support - contact us

What happens next

Once we've accepted your application, we'll:

  • contact the liable parent to see if they want a hearing
  • give them a copy of these details if they want them
  • organise a hearing with you.

My responsibilities

A hearing takes around 30 minutes and is:

  • informal compared to court hearings
  • held separately with each person in the review
  • for clarifying information.

A decision is not made at the hearings, but afterwards. The review is about the assessed amount. We will not be negotiating payment of arrears or penalties.

The information you give must be relevant to the review. You should only provide information you're comfortable with giving to everyone in the review.


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Last updated: 28 Apr 2021
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