You need to submit a FamilyBoost claim to get your refund. You need to submit a new claim in myIR for every quarter.
You can only submit invoices and quarterly statements when claims open after the quarter has ended. You cannot pre-submit a claim partway through a quarter.
Before you start
Check that you are eligible and have registered for FamilyBoost.
Register for FamilyBoost
You'll also need your:
- partner’s full name, date of birth and IRD number (if you have one)
- child or children’s full name, date of birth and IRD number
- early childhood education (ECE) provider’s name, address and licence number
- invoices or quarterly statements from your ECE provider(s) (use quarterly statements if you can)
- New Zealand bank account information.
We’ll include any information we already have when you submit your claim.
In myIR select 'Claim FamilyBoost' in your FamilyBoost account
Enter required details:
- Your partner information
- Your child or children’s information
- Your early childhood education (ECE) provider details
- Upload invoices/quarterly statement
Upload invoices/quarterly statement
Upload invoices or your quarterly FamilyBoost statement. If you have a quarterly statement, you should use this. You do not need to provide both.
These should be provided as PDFs. If you cannot upload them as PDFs, you can upload them as images.
If you are claiming FamilyBoost for an earlier quarter, you need to click ‘FamilyBoost periods’ in your myIR FamilyBoost account and find the period you want to claim for.
Please ensure that:
- all the required details are showing
- it is clear and can be read
- your ‘live’ photo function is turned off (if you’re taking a photo with your iPhone).
You can claim the optional charges and fees in your invoices or quarterly statement that relate to the education and care of the child — things like teaching resources, excursions and entrance fees, building levy, food, nappies, wet bags, clothing, sunscreen, and transport.
You cannot claim things like fundraiser purchases, all-day parking leases, goodwill payments and donations because they are not related to the education of the child.
Enter the final details
Enter your New Zealand bank account details.
Select whether or not you want to transfer your FamilyBoost credit to another IRD number or account.
Review and confirm your claim
Submit your claim
Log in to myIR
What happens next
We will contact you if we need any more information.
We pay most FamilyBoost refunds within 15 working days. It may take longer if we need more information from you, or your income tax return is being processed.