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Takapuna office closure | Takapuna office closure. The Takapuna office is relocating to a new address so will be closed from 22 November 4pm to 26 November 4pm. From 27 November you can find the new office at: 74 Taharoto Road Smales Farm, One NZ Building, Takapuna.

Some services unavailable 23 - 24 November | myIR, gateway services and our self-service phone line will not be available from 3pm Saturday 23 November to 9am Sunday 24 November while we do planned system testing. This will not affect any tax entitlements or payments scheduled during this time.

ECE and Kōhanga Reo providers can give caregivers invoices or quarterly statements to help them claim FamilyBoost.

Quarterly statements are:

  • for FamilyBoost only
  • easier for caregivers to upload
  • not a replacement for your usual invoices.
  • optional

FamilyBoost is based on fees charged rather than fees paid. Optional charges and service fees relating to the education and care of the child should be included.

Invoices and quarterly statements

Invoices and quarterly FamilyBoost statements both need to show the following information about your ECE or Kōhanga Reo:

  • name
  • service address
  • licence number
  • GST number (if registered).

They will also need to show the:

  • full name of the caregiver
  • full name(s) of the child or children
  • date it was issued
  • start and end date of the period covered by the fees
  • the final amount invoiced after any other subsidies, discounts or donations (for example, ‘total net fees for the period’).

Quarterly statement requirements

Quarterly FamilyBoost statements also need to show:

  • the statement number or unique identifier
  • that it is a quarterly statement.

You can add a reference like, 'Quarterly statement', and a date reference like, ‘1 July 2024 to 30 September 2024’.

Invoice requirements

Invoices also need to show the invoice number.

You can keep including other information on your invoices.

This will not affect the caregiver’s FamilyBoost claim. 

Home-based providers

Invoices for home-based ECE providers need to:

  • include the same details as above
  • be sent by either the service provider or the educator.

If you invoice the caregiver and you are GST-registered, you need to include your GST number. If you are not GST-registered, you do not need to include this.

If you are an educator and do not have your own licence number, you need to include the name and licence number of the service provider you contract through.

School term invoices

If you invoice on a term basis, you’ll need to send out a separate invoice for each FamilyBoost quarter. 

For example, if term 2 starts on Monday 29 April and ends on Friday 5 July 2024, you should send one invoice for 29 April 2024 to 30 June 2024, and another for 1 July 2024 to 5 July 2024.

Optional charges and fees

Optional charges and fees to educate and care for the child should be included in your invoices or quarterly statements as part of the early childhood service fees. These costs could be a one-off or ongoing charge. Examples include teaching resources, excursions and entrance fees, building levy, food, nappies, wet bags, clothing, sunscreen, and transport.

Optional charges and fees that are not for the education and care of the child should not be included as fees. Examples include fundraiser purchases, all-day parking leases, goodwill payments and donations.

Last updated: 21 Nov 2024
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