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Takapuna office closure | Takapuna office closure. The Takapuna office is relocating to a new address so will be closed from 22 November 4pm to 26 November 4pm. From 27 November you can find the new office at: 74 Taharoto Road Smales Farm, One NZ Building, Takapuna.

Some services unavailable 23 - 24 November | myIR, gateway services and our self-service phone line will not be available from 3pm Saturday 23 November to 9am Sunday 24 November while we do planned system testing. This will not affect any tax entitlements or payments scheduled during this time.

You can add invoices or quarterly statements if you did not add them when you submitted previous FamilyBoost claims.

You can only add them if you have not received the maximum amount you are eligible for.

If the invoices are for another child or early childhood education (ECE) provider, you can also add these details.

If you think there’s something else incorrect with your claim you need to contact us.

Contact us

Before you start

You will need:

  • full name, date of birth, and IRD number for any children you’re adding to your claim
  • name, address and licence number of any early childhood education (ECE) provider you’re adding to your claim
  • invoices or a quarterly statement from your ECE provider.

In myIR, go to your 'FamilyBoost' account

Select 'FamilyBoost periods'

If you have already claimed the maximum FamilyBoost for this quarter, you will not be able to follow the next step.

Select ‘Upload additional invoices/statements’ for the claim you want to update

From here you can:

  • Add new invoices and quarterly statements
  • Add a new child for this claim
  • Add a new early childhood education (ECE) provider that relates to this quarter

Log in to myIR

Last updated: 01 Oct 2024
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