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Takapuna office closure | Takapuna office closure. The Takapuna office is relocating to a new address so will be closed from 22 November 4pm to 26 November 4pm. From 27 November you can find the new office at: 74 Taharoto Road Smales Farm, One NZ Building, Takapuna.

Some services unavailable 23 - 24 November | myIR, gateway services and our self-service phone line will not be available from 3pm Saturday 23 November to 9am Sunday 24 November while we do planned system testing. This will not affect any tax entitlements or payments scheduled during this time.

The Government classified this weather, which included significant rainfall, as a medium-scale adverse event on 4 October 2024.  

We may be able to help if you are in one of these regions or districts and your business or personal income is affected. 

  • Southland region  
  • Clutha district  

Contacting us 

You can contact us on our emergency helpline 0800 473 566. 

See our website for more information on how we can help. 

Tax relief for emergency events 

Help for farmers and growers

You may be able to get help through the income equalisation scheme if your income is affected by this event. 

We have made ‘class of case’ decisions to cover farmers and growers in the affected regions.  Details are as follows. 

Income equalisation scheme – late deposits 

You can make late deposits for the 2024 income year up to 01 May 2025

Income equalisation scheme – early refunds

You can apply for the early refund of a deposit if you are an affected farmer or grower who has made their deposit prior to the ministerial declaration on 04 October 2024. 

Normally, income equalisation deposits aren’t available for refund until 12 months after they have been made. 

Your application for an early refund must be in writing. It may take approximately 5 days to process. 

The refund will be income in the year you make the application, unless you apply it to the previous income year. 

Income equalisation scheme 

Customers outside of the affected regions

For customers affected by flooding in other regions or districts you can apply on a case-by-case basis to Inland Revenue for the same relief. 

Tax Technical information

For more information on income equalisation and deposits see our standard practice statement.

Standard Practice Statement 19/03 Income equalisation deposits and refunds

 

Last updated: 15 Oct 2024
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