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Takapuna office closure | Takapuna office closure. The Takapuna office is relocating to a new address so will be closed from 22 November 4pm to 26 November 4pm. From 27 November you can find the new office at: 74 Taharoto Road Smales Farm, One NZ Building, Takapuna.

Some services unavailable 23 - 24 November | myIR, gateway services and our self-service phone line will not be available from 3pm Saturday 23 November to 9am Sunday 24 November while we do planned system testing. This will not affect any tax entitlements or payments scheduled during this time.

On 10 December 2022, Minister for Rural Communities, Damien O’Connor, declared a medium-scale adverse event for the Bay of Plenty and Waikato regions.

This is affecting customers’ ability to comply with their tax obligations, including filing and paying on time.

Income equalisation scheme - deposits

The frost will affect farmers and grower’s income for the 2023 income year. Late deposits for the 2022 year can be made until 31 May 2023.

Income equalisation scheme - refunds

Early refunds of deposits will be allowed. Normally income equalisation deposits are not available for refund until 12 months after the deposit is made. However, we do have discretion to allow early refunds, particularly in the case of a medium or large-scale adverse event or when the person is suffering serious hardship.

We also have the ability to determine a 'class of case' that qualify for an early refund.

All applications for an early refund must be in writing and will take approximately 5 working days to process. It should be remembered that the refund will be income in the year that the application is made unless it is elected to treat the refund as income in the prior income year where the application for refund is made in the specified period.

For more information on income equalisation and deposits please refer to our Standard Practice Statement 19/03 Income equalisation deposits and refunds.

Standard Practice Statement 19/03 Income equalisation deposits and refunds

For more information, please contact us on our emergency helpline 0800 473 566.

New Zealand legislation

Income Tax Act 2007:

  • Section EH 4(4)
  • Section EH 15(3)
Last updated: 20 Dec 2022
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