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Planned system outage | Our online services (including myIR and submitting information using software providers) will be unavailable from 6pm Friday 14 to approximately 4pm Sunday 16 March while we complete some system upgrades. The outage will not affect any saved drafts or web requests in myIR, our website, general tools and calculators. We apologise for any inconvenience this causes.</

ACC earners’ levies now set for 2026, 2027 and 2028 years | ACC earners’ levies have been set for the 2025-26, 2026-27 and 2027-28 tax years. Find out more: ACC earners levy rates

Hamilton (Home Straight) public counter is temporarily closed | Our Hamilton Public Counter will be closed from Monday 3 March 2025 and re-opens on Monday 17 March 2025. For anything urgent, you can call our contact centre.

On 31 March 2022, Minister for Rural Communities, Damien O’Connor, declared a medium-scale adverse event for the Southland and Otago regions.

At this time, the income equalisation scheme may help with cashflows.

Income equalisation scheme – deposits

The drought will affect farmers and growers income for the 2022 year. Late deposits for the 2021 year can be made until 31 May 2022.

Income equalisation scheme - refunds

Early refunds of deposits will be allowed. Normally income equalisation deposits are not available for refund until 12 months after the deposit is made. However, we do have discretion to allow early refunds, particularly in the case of a medium or large-scale adverse event or when the person is suffering serious hardship.

We also have the ability to determine a 'class of case' that qualify for an early refund.

All applications for an early refund must be in writing and will take approximately 20 days to process. It should be remembered that the refund will be income in the year that the application is made unless it is elected to treat the refund as income in the prior income year where the application for refund is made in the specified period.

Standard Practice Statement 19/03 Income equalisation deposits and refunds

For more information, please contact us on our emergency helpline 0800 473 566.

New Zealand legislation

Income Tax Act 2007:

  • Section EH 4(4)
  • Section EH 15(3)
Last updated: 03 Apr 2022
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