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Planned system outage | Our online services (including myIR and submitting information using software providers) will be unavailable from 6pm Friday 14 to approximately 4pm Sunday 16 March while we complete some system upgrades. The outage will not affect any saved drafts or web requests in myIR, our website, general tools and calculators. We apologise for any inconvenience this causes.

Hamilton (Home Straight) public counter is temporarily closed | Our Hamilton Public Counter will be closed from Monday 3 March 2025 and re-opens on Monday 17 March 2025. For anything urgent, you can call our contact centre.

On this page, you can apply (register) for Best Start and Working for Families, apply to restart your Working for Families payments if you become eligible again, and apply for Working for Families for past years.

Types of payment

Working for Families eligibility tool

If you apply for Working for Families, you’ll lose your temporary tax exemption.

New or returning residents


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Last updated: 11 Mar 2025
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