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Takapuna office closure | Takapuna office closure. The Takapuna office is relocating to a new address so will be closed from 22 November 4pm to 26 November 4pm. From 27 November you can find the new office at: 74 Taharoto Road Smales Farm, One NZ Building, Takapuna.

Some services unavailable 23 - 24 November | myIR, gateway services and our self-service phone line will not be available from 3pm Saturday 23 November to 9am Sunday 24 November while we do planned system testing. This will not affect any tax entitlements or payments scheduled during this time.

In June 2022, Inland Revenue finished the multi-year programme to transform and modernise Aotearoa New Zealand's tax and social policy system.

At the heart of our transformation has been our drive to make it simpler and easier for customers to pay the right amount of tax and get the social policy payments they're entitled to.

We've assessed $100.6 billion in tax revenue, and distributed a net $2.92 billion in Working for Families Tax Credits and $4.6 billion in COVID-19 support payments and loans. This year, we've continued to take a supportive approach with customers struggling with their tax obligations.

Inland Revenue has needed to make some trade-offs in our services this year. Our compliance efforts and resources have focused on the areas of highest risk, and we're paying close attention to the integrity of COVID-19 initiatives.

This year, we've networked with the wider tax and social policy communities to deliver more for Aotearoa New Zealand. We're also focused on working to be a better partner in the Māori Crown relationship.

The people who work here have achieved a lot. They've stayed resilient and dedicated, and many have dealt with the effects of COVID-19 in their own lives.

We work to keep ensuring New Zealanders believe:

  • when I pay my tax, I'm doing a good thing (and that's what people like me do)
  • when I'm trying to do the right things, Inland Revenue will help me
  • when someone else is trying to do the wrong things, Inland Revenue will find them.

Last updated: 13 Sep 2022
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