Our people tell us they like our supportive and inclusive environment. Over the past year, 89% of staff who responded to our people experience survey felt ‘mostly included’ or ‘really included’ in their day-to-day experience at work. This has continued to trend in a more positive direction since the survey was introduced in 2020. The themes remain consistent when we compare this across all ethnicity and gender groups at similar role levels.
We integrate health and safety into all our activities and encourage everyone to show manaakitanga. We continue to develop resources and guidance to support leaders to understand the wide range of factors that can impact the quality of mentally healthy work. This understanding can assist leaders to work with their people to improve any obstacles to a great work experience.
On average over the last year, 67% of respondents to surveys rated their wellbeing as ‘good’ or ‘very good’. 75% of respondents felt ‘good’ or ‘very good’ about their day-to-day work experience. 62% of our people are strong advocates for Inland Revenue as a great place to work, and 79% of those leaving IR told us that we delivered well against those things they value most from an employer. Our internal candidates feel Inland Revenue Te Tari Taake has an inclusive interview process with 85% feeling they could bring their whole self to the interview.
| Rating 1 (least favourable) to 5 (most favourable) | 2022 | 2023 | 2024 |
|---|---|---|---|
| 1 | 1% | 1% | 1% |
| 2 | 4% | 3% | 2% |
| 3 | 12% | 10% | 8% |
| 4 | 45% | 44% | 44% |
| 5 | 38% | 42% | 45% |
Since 2022, reported feelings of inclusion have continued to trend in a more positive direction.