Skip to main content

Takapuna office closure | Takapuna office closure. The Takapuna office is relocating to a new address so will be closed from 22 November 4pm to 26 November 4pm. From 27 November you can find the new office at: 74 Taharoto Road Smales Farm, One NZ Building, Takapuna.

Some services unavailable 23 - 24 November | myIR, gateway services and our self-service phone line will not be available from 3pm Saturday 23 November to 9am Sunday 24 November while we do planned system testing. This will not affect any tax entitlements or payments scheduled during this time.

Register
Search tips
Make a payment

Before you start

Customers can cancel an ongoing direct debit at any time on myIR.

You will need to log in to your myIR account to do so.

Go to the account summary page for liable parent

From here, there are two ways you can cancel your ongoing direct debit. You can either select 'Make a payment' or 'More...' > 'Make a payment' from your liable parent account.

Select 'View ongoing direct debit details'

This can be found under the heading 'Payments, refunds and returns'.

Select 'Cancel payments'

This is at the top right of the 'Ongoing direct debit details' panel. You will need to click yes when prompted.

Log in to myIR

Jump back to the top of the page