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Delays to response times: It is taking longer than usual to answer calls and myIR messages, and to process some COVID-19 Support Payment applications. This is because of the impact of COVID-19. If possible, please contact us through your myIR account. Log in to myIR

Budget 2022: The Government has announced Budget 2022, which includes changes to child support payments. Find out more on our Tax Policy website

Budget 2022: The Government has announced a Cost of Living Payment, which will be paid from 1 August 2022. You do not need to apply for this payment. If you are eligible, we’ll pay it into your bank account. Find out more

If you have 1 tax account type, we send all mail to your main address.

If you have more than 1 tax account type, you can choose a different address for each of them.

 

Log in to myIR

Select the 'I want to...' tab

Select 'Manage names and addresses' under the 'My details' section

Select the 'Addresses' tab

Select the address you want to update or 'Change address' on the relevant account type

Make the change and submit it

My responsibilities

It's important you keep your contact, income type and bank account details updated.

If you're a Working for Families or child support customer you'll also need to tell us about changes to your family situation or income.

You can call us at any time and update your main address using our self-service number.

Self-service 0800 (24/7)


If you want to use a paper form, download our Change of details form - IR238. Fill it in and send it to us at:

Inland Revenue
PO Box 39010
Wellington Mail Centre
Lower Hutt 5045
New Zealand

Or, you can call us and speak with a customer service officer.

General enquiries and myIR support

Businesses and organisations - contact us

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