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Queen Elizabeth II Memorial Day, Monday 26 September Our phone lines and offices are closed, but you can still get in touch with us. Find out more

Delays to response times: It's taking longer than usual to answer calls and myIR messages, including for unclaimed money. You may be able to use self-service options in myIR. You can also find information on our website by typing in what you want to do in the search bar. Thank you for your understanding. Log in to myIR

Changes to the myIR login screen are coming You will not be able to use myIR between 1pm Saturday 8 October and 8am Monday 10 October. This is so we can update our external authentication system. From Monday 10 October the myIR login page will have a new look and feel, but the login process will not change.

Send us a message using myIR

To keep your personal information safe, we avoid using email. Contact us by logging in to your myIR account. It will save you time because we'll already have your details handy.

Do it now in myIR

How to send a message in myIR

myIR support

Unable to log in to myIR

Call us

Enquiry Phone number Current call wait times
Personal (within NZ) 0800 775 247 Call wait times unavailable
Business (within NZ) 0800 377 774 Call wait times unavailable
Overseas callers +64 9 952 5914 Call wait times unavailable

Calling hours

Our contact centres are open (NZ time):

Monday to Friday, 8am to 6pm
Saturday, 9am to 1pm

Our customer sites

We have front of house offices around the country. You can walk in or contact us to book an appointment.

Our customer sites 

Write to us

Postal address:

Inland Revenue
PO Box 39010
Wellington Mail Centre
Lower Hutt 5045
New Zealand

IRD numbers for individuals

Update my details

Individual income tax return - IR3

What happens at the end of the tax year

Tax credits for donations

Paying your provisional tax

Last updated: 28 Apr 2021
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