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Takapuna office closure | Takapuna office closure. The Takapuna office is relocating to a new address so will be closed from 22 November 4pm to 26 November 4pm. From 27 November you can find the new office at: 74 Taharoto Road Smales Farm, One NZ Building, Takapuna.

Some services unavailable 23 - 24 November | myIR, gateway services and our self-service phone line will not be available from 3pm Saturday 23 November to 9am Sunday 24 November while we do planned system testing. This will not affect any tax entitlements or payments scheduled during this time.

If you're made redundant, student loan payments should be deducted from any redundancy payment you receive.

Deducting the right amount of student loan repayment

It's your responsibility to make the right amount of student loan repayments from your redundancy payment. You may need to work with your employer to make sure they deduct the right amount.

If you're using either:

  • a main job tax code and earning over the pay period repayment threshold
  • a secondary tax code

Then your employer deducts repayments from any redundancy payment you receive.

If you're using a main job tax code and earning below the pay period repayment threshold, then your employer deducts repayments from the portion of the payment that's over the repayment threshold.

After you're made redundant

If you get another job, give your new employer the right tax code so you do not get behind in your repayments.

If you do not get another job, review your total income for the year up to now. If it's over the threshold you need to keep making payments to ensure you do not end up with a bill at the end of the year.

If you have a bill you cannot pay

Contact us if you have a student loan bill you cannot pay. We'll discuss your options, including repayment by instalments.

Managing debt

Paying by instalments

Other redundancy information 

Redundancy and income tax

Redundancy and Working for Families

Redundancy and KiwiSaver

Redundancy and child support

Last updated: 28 Apr 2021
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