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Queen Elizabeth II Memorial Day, Monday 26 September Our phone lines and offices are closed, but you can still get in touch with us. Find out more

Delays to response times: It's taking longer than usual to answer calls and myIR messages, including for unclaimed money. You may be able to use self-service options in myIR. You can also find information on our website by typing in what you want to do in the search bar. Thank you for your understanding. Log in to myIR

Changes to the myIR login screen are coming You will not be able to use myIR between 1pm Saturday 8 October and 8am Monday 10 October. This is so we can update our external authentication system. From Monday 10 October the myIR login page will have a new look and feel, but the login process will not change.

If you're made redundant, then KiwiSaver contributions deducted from your pay will stop when your employment ends.

Contributions will not be deducted from any redundancy payment you get.

When you start a new job

When you start a new job your employer will automatically start deducting your KiwiSaver contributions from your pay.

While you're not working

Voluntary contributions

If you make voluntary contributions to your KiwiSaver account while you are not working, you could get the government's yearly member tax credit payment.

Getting the KiwiSaver government contribution

Savings suspension

If you take a savings suspension, you will have a break in your saving for up to 1 year.

You have to be a KiwiSaver member for 12 months before you can do this.

Taking a savings break

If you're in financial hardship

If you're in significant financial hardship, you can apply to have your money released early.

You should apply to your scheme provider.

Other redundancy information

Redundancy and income tax

Redundancy and Working for Families

Redundancy and student loans

Redundancy and child support

Last updated: 28 Apr 2021
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