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Takapuna office closure | Takapuna office closure. The Takapuna office is relocating to a new address so will be closed from 22 November 4pm to 26 November 4pm. From 27 November you can find the new office at: 74 Taharoto Road Smales Farm, One NZ Building, Takapuna.

Some services unavailable 23 - 24 November | myIR, gateway services and our self-service phone line will not be available from 3pm Saturday 23 November to 9am Sunday 24 November while we do planned system testing. This will not affect any tax entitlements or payments scheduled during this time.

It's important to tell us if you're made redundant as your entitlement to Working for Families Tax Credits (WfFTC) is likely to change.

We can help you claim your full entitlement and reduce the risk of having a debt to pay back at the end of the tax year.

Working for Families Tax Credits are paid by:

  • regular payments during the year
  • a lump sum after the end of the tax year.

If you get Working for Families weekly or fortnightly

If your Working for Families payments are weekly or fortnightly, you need to work out if your payments should go up or down. Contact us to find out.

Update my Working for Families details

If you get Working for Families at the end of the year

If you're expecting to get Working for Families paid in a lump sum at the end of the tax year, you have 2 options.

You can either:

  • wait until after the end of the tax year
  • start getting your payments weekly or fortnightly.

Contact us if you want to change your payments to weekly or fortnightly.

Contact us about Working for Families

If you cannot pay a Working for Families bill

If you have an end of year bill you cannot afford to pay, contact us to discuss your options.

Contact us about debt and refunds

If you do not get Working for Families

If you are not already getting Working for Families, find out if you're entitled to receive anything.

Can I get Working for Families?

Other redundancy information

Redundancy and income tax

Redundancy and KiwiSaver

Redundancy and student loans

Redundancy and child support

Last updated: 28 Apr 2021
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