Student loan repayments in an adverse or emergency event

Takapuna office closure | Takapuna office closure. The Takapuna office is relocating to a new address so will be closed from 22 November 4pm to 26 November 4pm. From 27 November you can find the new office at: 74 Taharoto Road Smales Farm, One NZ Building, Takapuna.

Some services unavailable 23 - 24 November | myIR, gateway services and our self-service phone line will not be available from 3pm Saturday 23 November to 9am Sunday 24 November while we do planned system testing. This will not affect any tax entitlements or payments scheduled during this time.

We have a number of options for helping you with your student loan repayment.

Student loan repayments

There are a number of ways we can help if you have a student loan.

If you are self-employed, you can apply to have your student loan assessment reduced.
If you are a salary or wage earner, you can apply for a reduced repayment deduction.
If you are studying full-time and earning under the annual repayment threshold, you can apply for a repayment exemption.

These 3 options are available through myIR.

You may also be able to request an instalment arrangement, or apply for financial relief.

I am having difficulty repaying my student loan