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Takapuna office closure | Takapuna office closure. The Takapuna office is relocating to a new address so will be closed from 22 November 4pm to 26 November 4pm. From 27 November you can find the new office at: 74 Taharoto Road Smales Farm, One NZ Building, Takapuna.

Some services unavailable 23 - 24 November | myIR, gateway services and our self-service phone line will not be available from 3pm Saturday 23 November to 9am Sunday 24 November while we do planned system testing. This will not affect any tax entitlements or payments scheduled during this time.

The in-work tax credit is available for working families. It's available to all families who are not getting an income tested benefit or student allowance and have some income from paid work each week.

You can also make changes to your minimum family tax credit here. To get this payment you must work for salary or wages and not be self-employed.  A single parent must work at least 20 hours a week.  In a two-parent family, one or both parents between them must work at least 30 hours a week. 

If your income source changes and you either start or stop being entitled to these tax credits, you will need to let us know.


Types of Working for Families payments

If you get weekly or fortnightly payments, any changes you tell us about before 6pm on Mondays will affect your payment for that week.

In myIR, go to your Working for Families account

Select 'Family and income details'

Select 'Update work hours'

You'll find this under 'Working hours'.

Add the start or stop date to your in-work tax credit entitlement

Then select 'next'.

You can also update any entitlement to Minimum family tax credit, then select 'next'.

Submit your changes

Log in to myIR

You can send us a message in myIR or call us.

Working for Families and Best Start - contact us


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Last updated: 12 Jul 2024
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