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Takapuna office closure | Takapuna office closure. The Takapuna office is relocating to a new address so will be closed from 22 November 4pm to 26 November 4pm. From 27 November you can find the new office at: 74 Taharoto Road Smales Farm, One NZ Building, Takapuna.

Some services unavailable 23 - 24 November | myIR, gateway services and our self-service phone line will not be available from 3pm Saturday 23 November to 9am Sunday 24 November while we do planned system testing. This will not affect any tax entitlements or payments scheduled during this time.

Working for Families payments are based on your income and the number of children in your care. 

You need to keep your income details up to date so that you receive the right entitlement.

You will need to include income you've already earned and income you expect to earn up until 31 March.

Changes to your family or income details

 

Before you start

Make sure you have all your income information. For example, payslips, forecasted business accounts or letters from ACC.

In myIR, go to your Working for Families account

Select 'Family and income details'

Select 'Update income'

If you’re making a change to one of the income types already listed under 'income IR knows about’, select 'no' to the question ‘Do you have any additional income for the year ending 31 March 20xx’,

If you have selected 'yes' to add some new types of income, you will select those income sources from the list on the next screen.

You will be asked to add an income estimate for each income source.

If you have a partner, you will also be asked to update their income estimate.

Submit changes

Log in to myIR

You can send us a message in myIR or call us.

Working for Families and Best Start - contact us

What happens next

We will update your entitlement. You can see new payment details in myIR.


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Last updated: 31 May 2021
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