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Takapuna office closure | Takapuna office closure. The Takapuna office is relocating to a new address so will be closed from 22 November 4pm to 26 November 4pm. From 27 November you can find the new office at: 74 Taharoto Road Smales Farm, One NZ Building, Takapuna.

Some services unavailable 23 - 24 November | myIR, gateway services and our self-service phone line will not be available from 3pm Saturday 23 November to 9am Sunday 24 November while we do planned system testing. This will not affect any tax entitlements or payments scheduled during this time.

If your relationship has ended, or if you have a new partner, you need to update your Working for Families details.

If your partner is going overseas, you'll need to adjust their income.

Non-resident spouse or partner's income

Before you start

If you are adding a partner, you will need:

  • your relationship start date
  • an income estimate for your partner.

If you are ending a relationship, you will need the date it ended.

In myIR, go to your Working for Families account

Select 'Family and income details'

If your relationship has ended, select 'Update' in the 'Partners' panel, then select 'Yes' under 'Update details'. Add the stop date to your relationship.

If you are adding a partner, select 'Add Partner'.

Complete the details and select 'Next'.

Submit changes

Log in to myIR

You can call us or send us a message in myIR.

Working for Families and Best Start - contact us

What happens next

Once you've updated your details, we'll let you know about any changes to your Working for Families payments.

You can see new payment details in myIR.

My responsibilities

Keep us up-to-date with any changes that could affect your Working for Families entitlements.


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Last updated: 28 Apr 2021
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