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Takapuna office closure | Takapuna office closure. The Takapuna office is relocating to a new address so will be closed from 22 November 4pm to 26 November 4pm. From 27 November you can find the new office at: 74 Taharoto Road Smales Farm, One NZ Building, Takapuna.

Some services unavailable 23 - 24 November | myIR, gateway services and our self-service phone line will not be available from 3pm Saturday 23 November to 9am Sunday 24 November while we do planned system testing. This will not affect any tax entitlements or payments scheduled during this time.

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To keep your personal information safe we avoid using email. Contact us by logging in to your myIR account. It will save you time because we'll already have your details handy.

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Call us

Enquiry Phone number  Current call wait times
General enquiries 0800 377 772  Call wait times unavailable
Child support 0800 220 222  Call wait times unavailable
Login and myIR
difficulties (NZ callers)
0800 473 829  Call wait times unavailable
Overseas callers
except child support
+64 9 952 5912  Call wait times unavailable
Overseas callers
child support
+64 9 952 5902  Call wait times unavailable

Calling hours

Our contact centres are open (NZ time):

Monday to Friday, 8am to 6pm

Our child support phones are open (NZ time):

Monday to Friday 8am to 5pm

Write to us

General correspondence

Inland Revenue
PO Box 39010
Wellington Mail Centre
Lower Hutt 5045

Returns

Inland Revenue
PO Box 39090
Wellington Mail Centre
Lower Hutt 5045

Other ways to contact us

Services for people with hearing loss

Kaitakawaenga Māori

Last updated: 08 May 2024
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