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Takapuna office closure | Takapuna office closure. The Takapuna office is relocating to a new address so will be closed from 22 November 4pm to 26 November 4pm. From 27 November you can find the new office at: 74 Taharoto Road Smales Farm, One NZ Building, Takapuna.

Some services unavailable 23 - 24 November | myIR, gateway services and our self-service phone line will not be available from 3pm Saturday 23 November to 9am Sunday 24 November while we do planned system testing. This will not affect any tax entitlements or payments scheduled during this time.

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Location  Phone
New Zealand 0800 227 774
Overseas +64 4 832 5223

Additional countries can now call us for free from Australia, Canada, United States of America, China, Hong Kong Special Administrative Region, South Korea and United Kingdom:

Overseas customers ─ our tollfree numbers

Not fluent in English?

Call us on 0800 700 334 (from within New Zealand) to listen to the service options more slowly. This number is especially helpful to anyone who is not fluent in English or people with hearing impairments. If calling from anywhere else in the world +64 483 25260 (charges apply).

Calling hours

Our contact centres are open (NZ time):

Monday to Friday, 8am to 6pm

Last updated: 01 Dec 2023
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