Skip to main content

End-of-year closedown Our offices and phone lines will close down over the holiday season but you can still contact us online. Find out more

Send us a message in myIR

To keep your personal information safe we avoid using email. Contact us by logging in to myIR. It will save you time because we'll already have your details handy.

Do it in myIR

How to send a message in myIR

Our tax agents' self-service line and StationeryXpress are open 7 days per week (NZ time) except between:

  • 5am and 6am daily
  • 12.30am and 4.30am on Sundays
  • 10pm and midnight on the last day of each month.
Enquiry Phone
Self-service line (New Zealand) 0800 456 678

Call our tax agents' line

Location Phone Current call wait times 
New Zealand 0800 377 779 Call wait times unavailable
Overseas callers +64 4 832 5207 Call wait times unavailable

Our contact centres are open (NZ time):

Monday to Friday, 8am to 5pm

Other ways to contact us

Hearing impaired services

Kaitakawaenga Maori 

Contact us about the Small Business Cashflow (loan) Scheme (SBCS)

Before you contact us, check out the Small Business Cashflow (Loan) Scheme on our website, as it may have the answer you’re looking for.

If you have further questions or requests related to the Small Business Cashflow (loan) Scheme (SBCS) you can send a message in myIR.

Our team will contact you as soon as they can.

Small business cash flow loan

Last updated: 12 Sep 2024
Jump back to the top of the page