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Takapuna office closure | Takapuna office closure. The Takapuna office is relocating to a new address so will be closed from 22 November 4pm to 26 November 4pm. From 27 November you can find the new office at: 74 Taharoto Road Smales Farm, One NZ Building, Takapuna.

Some services unavailable 23 - 24 November | myIR, gateway services and our self-service phone line will not be available from 3pm Saturday 23 November to 9am Sunday 24 November while we do planned system testing. This will not affect any tax entitlements or payments scheduled during this time.

Send us a message in myIR

To keep your personal information safe we avoid using email. Contact us by logging in to myIR. It will save you time because we'll already have your details handy.

Do it in myIR

How to send a message in myIR

Our tax agents' self-service line and StationeryXpress are open 7 days per week (NZ time) except between:

  • 5am and 6am daily
  • 12.30am and 4.30am on Sundays
  • 10pm and midnight on the last day of each month.
Enquiry Phone
Self-service line (New Zealand) 0800 456 678

Call our tax agents' line

Location Phone Current call wait times 
New Zealand 0800 377 779 Call wait times unavailable
Overseas callers +64 4 832 5207 Call wait times unavailable

Our contact centres are open (NZ time):

Monday to Friday, 8am to 5pm

Other ways to contact us

Hearing impaired services

Kaitakawaenga Maori 

Contact us about the Small Business Cashflow (loan) Scheme (SBCS)

Before you contact us, check out the Small Business Cashflow (Loan) Scheme on our website, as it may have the answer you’re looking for.

If you have further questions or requests related to the Small Business Cashflow (loan) Scheme (SBCS) you can send a message in myIR.

Our team will contact you as soon as they can.

Small business cash flow loan

Last updated: 12 Sep 2024
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